What is error code 15271 in QuickBooks & How To Fix this Error?
QuickBooks Error 15271: Causes, Impact, and Solutions
QuickBooks Error 15271 is known to pester a whole bunch of users especially in the midst of a
payroll update or software maintenance releases install. When the issue does occur, the users
generally get a message like: ”Error 15271: The update for the payroll was not completed
successfully. A file cannot be validated."
In this article, we’ll take a deep dive into the error, help you understand where it’s coming from,
touch on some user mistakes you might be making in order to make it happen, and give you a
full, step-by-step solution for fixing it.
What is Error 15271 for QuickBooks?
QuickBooks Error 15271 is an error associated with payroll update. It happens when the users
are trying to download and install the recent payroll update or a QuickBooks software update.
It’s found mainly in Windows, affecting users of QuickBooks Desktop Pro, Premier, or
Enterprise. The problem is associated with file validation not successfully checking for updates.
Namely, QuickBooks cannot establish the integrity of one or more files that have been updated.
This results in partial patches and possible breakdown in payroll processing.
Why does QuickBooks Error 15271 occur?
QuickBooks Error 15271 Several technical as well as user-oriented reasons for getting
QuickBooks Error Code 15271. Knowing these reasons can inform how we won't repeat this in
future updates.
● User Account Control (UAC) Restrictions
Windows UAC is a system for restraining application privileges, which is ideal for
increasing the security of the system. Sometimes, too strict UAC settings do that
QuickBooks cannot access or modify the key system files at the time of an update.
● Corrupt Or Incomplete Installation
If there are corrupted QuickBooks installation files or the installation process was not
completed, you may encounter error 15271 when updating the software in the future.
● Incorrect Update Procedure
File validation broken if the download or update process is interrupted in any way (like if
the app is force closed or something)
● Antivirus or Firewall Blockage
Unknown programs are typically blocked or limited by security software.
Antivirus/Firewall is disrupting QuickBooks update services, as a result, it can block
important file download that’s why error 15271 occurs.
● Outdated QuickBooks Version
Running an obsolete edition of QuickBooks could cause the software to stop functioning
correctly with Intuit servers or updates as well.
● Corrupt Windows System Files
Damage to windows file that are supporting QuickBooks file may cause error in
QuickBooks, read about file validation and digital signatures.
Common Errors Made by Users that Result in QuickBooks Error 15271
Some reasons are technical, but human mistake is another factor leading to the happening of
QuickBooks Error 15271. Following are the common user actions causing the error:
● Ignoring Update Prompts
Some users neglect to choose the update at a certain period of time because of their
schedule or workload. But if you start skipping updates you can end up with version
conflicts and your future updates won’t install properly.
● How to Turn off Security Warning Without Confirmation
Users can opt to disable firewall or antivirus alerts without ensuring that QuickBooks
updating Services are trusted, and as a result face update failures.
● Use QuickBooks Without Admin Access
If you run the software as a regular program instead of running it as an administrator,
you could face limited access when trying to update itself or verifying system files.
● Interrupting Update Processes
Ending the system or not exiting QuickBooks properly and using force quit when updates
are underway can lead to file corruption and generate error 15271 when you try update
again.
How to Resolve QuickBooks Error Code 15271?
The fix for QuickBooks Error Code 15271 requires a systematic approach. Use the following
steps to work through some troubleshooting and correct the problem.
Step 1: Restart the System
Restart the computer to ensure all pending operations and background services reset. Then try
updating QuickBooks again.
Step 2: Open QuickBooks as Admin Mode
Browse for the QuickBooks shortcut that you use to open.
Select Run as Administrator.
Try the update again.
This is necessary to be able to have writing permissions on the system files.
Step 3: Turn off User Account Control (UAC)
Get to Control Panel > User Accounts > Change User Account Control settings.
Slide the slider to Never Notify.
Next, Press OK to restart your computer and try updating it again.
Note: Once the issue is resolved, please enable UAC back on to help keep the system secure.
Step 4: Temporarily Disable the Antivirus and Firewall
Turn off the security software while updating the device. On the successful completion of the
update, you can add QuickBooks to your antivirus exclusion list or allow QuickBooks through
your firewall.
Step 5: Update to the Most Recent Payroll Tax Table
Open QuickBooks.
Employees > Get Payroll Updates.
Select the Download Entire Update checkbox.
Click Download Latest Update.
This will make sure that you are working with the most up-to-date payroll files that are
supported by your version of QuickBooks.
Step 6: Do a QuickBooks Repair
Please visit Control Panel > Programs and Features.
Choose QuickBooks and select Uninstall/Change > Repair.
Continue to follow the directions on the screen.
That will fix any files that are damaged and it won't hurt any of your company data.
Step 7: Get Help from QuickBooks Tool Hub
Obtain the QuickBooks Tool Hub at Intuit’s site.
Install and open it.
Then, you have to scroll down till Program Problems, next select Quick Fix my Program.
Or if you prefer, you can run the Install Diagnostic Tool directly from the Installation Issues
section.
Step 8: Do a Clean Install
If all methods do not work:
Uninstall QuickBooks.
Download the QuickBooks Clean Install Tool.
Re-install the QuickBooks software and have the key and code to install it.
This way all damaged files are eliminated and new, conflicting installation will not occur.
Preventatives for the Future
If you are trying to prevent the QuickBooks Error 15271 from reoccurring, then the user is
recommended to follow the given below tips:
● QuickBooks should always be updated when prompted.
● At the least you should avoid stopping updates while in progress.
● You should have a high-speed internet connection for maintaining stability while
updating.
● You should also try launching QuickBooks as an Administrator.
● The user should keep the Windows and antivirus software updated to the latest version.
● Last but not the least, the user should backup company files frequently.
Conclusion
QuickBooks Error 15271 in general is a validation error, which usually arises because of
an incomplete update, file permission issues, or interference from other software. This
error can be disruptive, but it is avoidable and fixable when it is tackled systematically. Now you
know that understanding the cause of QuickBooks Error 15271 will not only help you in avoiding
user mistakes but also open up the door to following best practices. With that in mind, you will
be able to keep your business running effortlessly with uninterrupted payroll service and
functionality.
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